Follow the instructions to run the Cross-Certificate remover (instructions are found in the popup on NKO.

The link will pop up a window with instructions for things to do on the DISA website. Instructions for this can be found by clicking the Navy Knowledge Online (NKO) website ( )Īnd clicking the CAC Login Help link below the login button in the center of the page. Below is the link to the program:Īnd below is the link to the page on (Also a wonderful resource for anyone military for finding the latest drivers and certificate packs for your computer and card reader)įinally, make sure (if you're military) that you have all of the appropriate DoD PKI Root Certificates installed and have uninstalled old/conflicting certificates.

I'm not totally sure what the program actually did, however, it seems to have re-established the link between my card reader and my internet browser/certificate management software.

There is an opensource software called 'Smart Card Manager' which is referenced on as an alternative to using ActivClient 6.2 (AKA for those of us that can't access a CAC secured site to download a program designed to enable the use of a

Saicoo card reader drivers